DMCA Policy
Last updated: October 2026
CityServ respects copyright. If you believe content on cityserv.org infringes a copyright you own, you can ask us to remove it under the Digital Millennium Copyright Act, 17 U.S.C. § 512.
1. Designated Agent
Send copyright notices to our designated agent:
- Name
- CityServ DMCA Agent
- takedown@cityserv.org
- Online
- Takedown request form
Our agent registration with the U.S. Copyright Office is in progress; the full mailing address will be listed here once it is complete.
2. What a Notice Must Include
- Your physical or electronic signature.
- Identification of the copyrighted work you believe was infringed.
- Identification of the material to be removed, with enough detail for us to find it (a URL is best).
- Your name, mailing address, phone number and email.
- A statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law.
- A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner.
Incomplete notices may not be actionable. Knowingly false claims can create liability under 17 U.S.C. § 512(f).
3. What Happens Next
When we receive a complete notice we remove or disable access to the material, notify the person who posted it, and log the action. We do not edit user content; it is either removed in full or left up.
4. Counter-Notices
If your content was removed and you believe it was a mistake or misidentification, send a counter-notice to the same address. It must include your signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your name, address and phone number; and your consent to the jurisdiction of the U.S. District Court for the Southern District of New York. Unless the original complainant tells us they have filed a court action, we may restore the material 10–14 business days after receiving a valid counter-notice.
5. Repeat Infringers
We terminate the accounts of users who are found to be repeat infringers.
6. Other Content Concerns
For defamation, harassment, exposed personal information or inaccurate organization details, use the takedown form and pick the matching reason. See also our Terms and Privacy Policy.