Accessibility Statement

Last updated: October 2026

Everyone should be able to find a way to serve their city. We want CityServ to work for people who use screen readers, keyboards, magnification, captions, or any other assistive technology.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across cityserv.org.

What we do

  • Run automated accessibility checks (axe-core) on public pages before releases.
  • Support full keyboard navigation, including a "Skip to main content" link.
  • Label form fields and give errors in text, not color alone.
  • Hide decorative illustrations from screen readers and stop animations when your device asks for reduced motion.
  • Keep text contrast at or above WCAG AA ratios.

Known limitations

  • Organizations' own sign-up pages are run by those organizations, and we can't guarantee their accessibility. Tell us if one blocks you and we'll pass it on.
  • The CAPTCHA on our forms is provided by Cloudflare Turnstile, which is designed to work without visual puzzles. If it stops you, email us and we'll handle your request directly.

Report a barrier

If something on CityServ doesn't work for you, email contact@cityserv.org or use the contact form. Tell us the page and what happened. We aim to reply within 5 business days.